Microsoft Defender for Office 365
Email and collaborationAnti Spam Bulk Complaint Level Bcl About
In brief
The documentation now says the mailbox’s Promotions folder is created when the first promotional message is delivered, rather than the first bulk message.
What Defender admins need to know
This clarifies what message triggers folder creation; no administrator action is required.
Summaries are generated from the documentation change itself.
Documentation change
View on Microsoft LearnThe comparison below shows only the changed extract. Use the full-page view for complete context.
The Promotions folder in user mailboxes has the following characteristics:
- Promotionsis a regular folder, not a system folder.
- After the anti-spam policy is applied to a user, the Promotions folder is created in the mailbox when the first
bulkpromotional message is delivered to the mailbox. - If you soft delete the folder (available in Deleted items), bulk messages are delivered to the folder in Deleted items.
- Currently, if you hard delete the folder (available in Recoverable items), the folder will get recreated in a few minutes.
- If an unrelated Promotions folder already exists in the mailbox, a new folder named Promotions(1) is created and used.
- After the anti-spam policy is applied to a user, the Promotions folder is created in the mailbox when the first
@@ -190,7 +190,7 @@ After you complete the previous steps, members of the **opt-in** group (users wh The **Promotions** folder in user mailboxes has the following characteristics:
- **Promotions**is a regular folder, not a system folder.
- - After the anti-spam policy is applied to a user, the **Promotions** folder is created in the mailbox when the first bulk message is delivered to the mailbox.
+ - After the anti-spam policy is applied to a user, the **Promotions** folder is created in the mailbox when the first promotional message is delivered to the mailbox.
- If you soft delete the folder (available in **Deleted items**), bulk messages are delivered to the folder in **Deleted items**.
- Currently, if you hard delete the folder (available in **Recoverable items**), the folder will get recreated in a few minutes.
- If an unrelated **Promotions** folder already exists in the mailbox, a new folder named **Promotions(1)** is created and used.