Microsoft Defender for Office 365
Email and collaborationAnti Spam Bulk Complaint Level Bcl About
In brief
The behavior matrix adds Outlook for Mac and indicates that bulk mail below the BCL threshold can be delivered to the Promotions folder there. It also states that deleting the folder permanently causes it to be recreated within a few minutes.
What Defender admins need to know
No administrator action is stated. Consider this behavior when supporting Mac users or troubleshooting bulk-mail delivery.
Summaries are generated from the documentation change itself.
Documentation change
View on Microsoft LearnThe comparison below shows only the changed extract. Use the full-page view for complete context.
After you complete the previous steps, members of the opt-in group (users who have the opt-in anti-spam policy applied) currently have the following experiences, based on their version of Outlook:
| Feature | Outlook onthe web | Outlook for Windows | Outlook foriOS and Android | Classic Outlook | Outlook for MAC |
|---|---|---|---|---|---|
| All messages identified as bulk have the Promotions tag applied, regardless of the message location. | ✔ | ✔ | |||
The Promotions tag is available as a condition in Inbox rules. For example:  |
✔ | ✔ | |||
| Bulk mail below the BCL threshold that invokes the bulk action in the anti-spam policy is delivered to the Promotions folder, and the system learns as the users moves messages into and out of the folder. | ✔ | ✔ | ✔ | ✔ | ✔ |
About the Promotions folder
- Promotionsis a regular folder, not a system folder.
- After the anti-spam policy is applied to a user, the Promotions folder is created in the mailbox when the first bulk message is delivered to the mailbox.
- If you soft delete the folder (available in Deleted items), bulk messages are delivered to the folder in Deleted items.
- Currently, if you hard delete the folder (available in Recoverable items),
future bulk messages are delivered totheInbox.folder will get recreated in a few minutes. - If an unrelated Promotions folder already exists in the mailbox, a new folder named Promotions(1) is created and used.
- If you rename or move the Promotions folder, it continues to work (the name or location of the folder doesn't matter).
- Bulk mail that would normally be delivered to the Promotionsfolder is delivered to the Inbox in the following scenarios:
@@ -35,13 +35,13 @@ monikers: [] item_type: Content source_path: defender-office-365/anti-spam-bulk-complaint-level-bcl-about.md cmProducts:+- https://microsoft-devrel.poolparty.biz/DevRelOfferingOntology/c671beaa-a830-4c9f-aceb-97379ee031ca - https://authoring-docs-microsoft.poolparty.biz/devrel/1dd701e0-441f-4b0a-9806-aa47decc4e35 - https://authoring-docs-microsoft.poolparty.biz/devrel/3e34b70d-bca0-4369-a01b-71d1edfd427b-- https://microsoft-devrel.poolparty.biz/DevRelOfferingOntology/c671beaa-a830-4c9f-aceb-97379ee031ca spProducts:+- https://microsoft-devrel.poolparty.biz/DevRelOfferingOntology/8921374c-4dbe-4ed0-b011-a39e18bfbd98 - https://authoring-docs-microsoft.poolparty.biz/devrel/0a2fc935-5977-4aa6-9f55-0be03bd2acb8 - https://authoring-docs-microsoft.poolparty.biz/devrel/8ca32b3f-fa14-46df-b09a-9c4a591d6396-- https://microsoft-devrel.poolparty.biz/DevRelOfferingOntology/8921374c-4dbe-4ed0-b011-a39e18bfbd98 platformId: 52df21d8-6252-f809-99fc-9b89a2768418 --- @@ -179,11 +179,11 @@ The only scenario that requires an opt-in group is if all users are included in
After you complete the previous steps, members of the **opt-in** group (users who have the **opt-in** anti-spam policy applied) *currently* have the following experiences, based on their version of Outlook:
-| Feature | Outlook onthe web | Outlook for Windows | Outlook foriOS and Android | Classic Outlook |
-| --- | --- | --- | --- | --- |
-| All messages identified as bulk have the **Promotions** tag applied, regardless of the message location. | ✔ | ✔ | | |
-| The **Promotions** tag is available as a condition in [Inbox rules](https://support.microsoft.com/office/8400435c-f14e-4272-9004-1548bb1848f2). For example: [](media/promotions-folder-inbox-rules.png#lightbox) | ✔ | ✔ | | |
-| Bulk mail below the BCL threshold that invokes the bulk action in the anti-spam policy is delivered to the **Promotions** folder, and the system learns as the users moves messages into and out of the folder. | ✔ | ✔ | ✔ | ✔ |
+| Feature | Outlook onthe web | Outlook for Windows | Outlook foriOS and Android | Classic Outlook | Outlook for MAC |
+| --- | --- | --- | --- | --- | --- |
+| All messages identified as bulk have the **Promotions** tag applied, regardless of the message location. | ✔ | ✔ | | | |
+| The **Promotions** tag is available as a condition in [Inbox rules](https://support.microsoft.com/office/8400435c-f14e-4272-9004-1548bb1848f2). For example: [](media/promotions-folder-inbox-rules.png#lightbox) | ✔ | ✔ | | | |
+| Bulk mail below the BCL threshold that invokes the bulk action in the anti-spam policy is delivered to the **Promotions** folder, and the system learns as the users moves messages into and out of the folder. | ✔ | ✔ | ✔ | ✔ | ✔ |
### About the Promotions folder
@@ -192,7 +192,7 @@ The **Promotions** folder in user mailboxes has the following characteristics: - **Promotions**is a regular folder, not a system folder.
- After the anti-spam policy is applied to a user, the **Promotions** folder is created in the mailbox when the first bulk message is delivered to the mailbox.
- If you soft delete the folder (available in **Deleted items**), bulk messages are delivered to the folder in **Deleted items**.
- - Currently, if you hard delete the folder (available in **Recoverable items**), future bulk messages are delivered to the Inbox.
+ - Currently, if you hard delete the folder (available in **Recoverable items**), the folder will get recreated in a few minutes.
- If an unrelated **Promotions** folder already exists in the mailbox, a new folder named **Promotions(1)** is created and used.
- If you rename or move the **Promotions** folder, it continues to work (the name or location of the folder doesn't matter).
- Bulk mail that would normally be delivered to the **Promotions**folder is delivered to the Inbox in the following scenarios: