Microsoft Defender for Office 365
Troubleshooting

Outbound Spam Sending Limits Troubleshoot

In brief

The NDR 5.1.8 reference link was updated, and links were added for Send As and Send on behalf limits and delegated From address inventory.

What Defender admins need to know

Administrators have updated troubleshooting guidance and related resources for delegated sending and outbound spam policies.

Summaries are generated from the documentation change itself.

Documentation change

The comparison below shows only the changed extract. Use the full-page view for complete context.

A blocked user shows the following symptoms:

  • The user receives an NDR with error code 5.1.85.1.8 (bad outbound sender, typically due to suspected spam) when trying to send email.
  • The user appears on the Restricted entities page.
  • Admins receive the User restricted from sending email alert notification.

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