Outbound Spam Sending Limits Troubleshoot
In brief
The NDR 5.1.8 reference link was updated, and links were added for Send As and Send on behalf limits and delegated From address inventory.
What Defender admins need to know
Administrators have updated troubleshooting guidance and related resources for delegated sending and outbound spam policies.
Summaries are generated from the documentation change itself.
Documentation change
The comparison below shows only the changed extract. Use the full-page view for complete context.
A blocked user shows the following symptoms:
- The user receives an NDR with error code
5.1.85.1.8 (bad outbound sender, typically due to suspected spam) when trying to send email. - The user appears on the Restricted entities page.
- Admins receive the User restricted from sending email alert notification.
Related content
@@ -143,7 +143,7 @@ When a user exceeds outbound sending limits or is detected sending spam, Exchang A blocked user shows the following symptoms: -- The user receives an NDR with error code [5.1.8](https://support.microsoft.com/topic/ndr-error-code-550-5-1-8-access-denied-bad-outbound-sender-e323f21d-4460-4be1-999c-c9c0cc6be4b4) (bad outbound sender, typically due to suspected spam) when trying to send email.+- The user receives an NDR with error code [5.1.8](https://support.microsoft.com/servicing/Exchange/non-delivery-report/ndr-error-code-550-5-1-8-access-denied-bad-outbound-sender) (bad outbound sender, typically due to suspected spam) when trying to send email. - The user appears on the **Restricted entities** page. - Admins receive the **User restricted from sending email** [alert notification](outbound-spam-restore-restricted-users.md#verify-the-alert-settings-for-restricted-users). @@ -164,6 +164,8 @@ To prevent future blocks, take the following actions: ## Related content +- [How outbound spam policy limits apply to Send As and Send on behalf permissions](outbound-spam-policies-send-as-send-on-behalf.md)+- [Inventory delegated From addresses for outbound spam policies](outbound-spam-delegated-from-addresses-inventory.md) - [Outbound spam protection](outbound-spam-protection-about.md) - [Configure outbound spam policies](outbound-spam-policies-configure.md) - [Remove blocked users from the Restricted entities page](outbound-spam-restore-restricted-users.md) 