Mac Support Perf Overview
In brief
The performance overview now directly links to real-time protection statistics guidance for identifying files and processes that trigger scans.
What Defender admins need to know
Administrators investigating scan-related performance can access the troubleshooting guidance directly.
Summaries are generated from the documentation change itself.
Documentation change
The comparison below shows only the changed extract. Use the full-page view for complete context.
| Daemon name | Component | First troubleshooting step |
|---|---|---|
wdavdaemon |
Core (privileged) | Collect Client Analyzer performance data and hot event sources. |
wdavdaemon_unprivileged |
Antivirus and endpoint protection platform (EPP) | Use |
wdavdaemon_enterprise |
Endpoint detection and response (EDR) | Collect Client Analyzer performance data and hot event sources. |
For all three processes, record the process name, CPU and memory use, duration, device model and processor, Defender version, macOS version, enforcement mode, workload, and other security products. Gather Microsoft Defender for Endpoint Client Analyzer files while the issue occurs.
@@ -40,7 +40,7 @@ When troubleshooting performance issues for Microsoft Defender for Endpoint on m |Daemon name|Component|First troubleshooting step| |---|---|---| |`wdavdaemon`|Core (privileged)|Collect Client Analyzer performance data and hot event sources.|-|`wdavdaemon_unprivileged`|Antivirus and endpoint protection platform (EPP)|Use real-time protection statistics to identify files and processes that trigger scans.|+|`wdavdaemon_unprivileged`|Antivirus and endpoint protection platform (EPP)|Use [real-time protection statistics](mac-support-perf.md#troubleshoot-performance-issues-using-real-time-protection-statistics) to identify files and processes that trigger scans.| |`wdavdaemon_enterprise`|Endpoint detection and response (EDR)|Collect Client Analyzer performance data and hot event sources.| For all three processes, record the process name, CPU and memory use, duration, device model and processor, Defender version, macOS version, enforcement mode, workload, and other security products. Gather [Microsoft Defender for Endpoint Client Analyzer](overview-client-analyzer.md) files while the issue occurs. 